FAQ

Yes, we offer free shipping on all small items with a purchase value over $79. Please note that large or heavy items may have different shipping rates, calculated at checkout.

The dimensions and weight vary by product. Please refer to the specific product page for detailed specifications.

We typically ship orders within 48 hours of receipt. Orders within the U.S. are delivered in10-15 business days. For international shipping times, please refer to our Shipping Policy for detailed information.

Yes, you can contact us immediately to request a change in your shipping address. Please note that we cannot guarantee the change if the order has already been shipped.

Yes, you can cancel your order as long as it has not been shipped. Please contact us immediately to request a cancellation.

Absolutely. All our products come with a standard one-year warranty. If a product is damaged or has quality issues under normal use, we offer options for return, exchange, or repair.

We apologize for any inconvenience. Please contact us immediately with your order number and pictures of the damaged items. We will provide you with quality after-sales service and resolve the issue promptly.

If your order shows as delivered but you have not received it, please contact us for assistance. We will investigate the matter and work with you to find a solution.

We offer a30-day return policy. Please visit our Return Policy page for detailed information on how to initiate a return or exchange.